You are instrumental in establishing us as a reliable and high performing stakeholder, respected and trusted by the wider marine industry. With your guidance and support you encouraged us (seafarer and office staff) to shoulder more and more responsibilities which allowed us to achieve operational excellence. I always remember your words "never put a hand in the pocket of a seafarer" -- you taught us to respect our fellow seafarer and our colleagues...YOU MADE US LOOK GOOD.
- Group General Manager, Marine & Safety